FAQ

Frequently asked questions

Are your metals conflict-free?


DMJ works exclusively with non-conflict metals so you can be confident in your purchase. Read our legal policies here.




What is the Difference between Resin and Solidscape Waxes?


Resin: This is a very durable material great for mold making. Printing speed is almost 4 times faster than the solids-cape printing. Great for printing large pieces making it more cost efficient. This material requires extra support to print.


Solidscape: Even though this material is more fragile it is great for casting especially platinum. Great for designs with engraving and letters. If you need a mold we can make a clear mold but once mold is made the wax is lost. With this material no need to build supports to print the design.




What types of molds are available?


Blue Mold

  • Shrinkage: 3-8%

  • Shelf-life: 10+ years

  • Only metal models can be molded

Rubber

  • Shrinkage: 10-15%

  • Shelf-life: 20+ years

  • Only metal models can be molded

Silicone

  • Shrinkage: None

  • Shelf-life: 2-3 years

  • Metal and resin models can be molded

Clear

  • Shrinkage: None

  • Shelf-life: 2-3 years

  • Metal and solidscape models can be molded




How long do large orders take?


Orders under 1,000 pieces: Many orders are completed in under one week

Orders over 1,000 pieces: Please allow at least one to two weeks




What files are accepted on the Quick File Upload?


For our Quick File Upload, we can accept 3DM files, SCL files, and STL files. (link to file upload). To ensure the order has been processed, please ensure you have received a confirmation email (email will be sent from print.dmjcating@gmail.com)




What types of metals do you cast?


Golds:

10 karat white, yellow and pink gold

14 karat white, yellow, pink & green gold

18 karat white, yellow, pink, green, Palladium(nickel-free) & Tiffany Yellow gold

22 karat yellow gold

24 karat fine gold

Platinum & Palladium

Silvers:

Sterling & Silver-platinum

Non-precious metals:

Brass, Bronze, White and Yellow Alloy




How much will my item weigh after my casting?


There is no definite way to know the exact weight of your casting beforehand, but we do have a metal calculator that you can estimate this.





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