Question 1

Are your metals conflict-free?

Accepted Answer

DMJ works exclusively with non-conflict metals so you can be confident in your purchase. Read our legal policies here.

Question 2

What is the Difference between Resin and Solidscape Waxes?

Accepted Answer

Resin: This is a very durable material great for mold making. Printing speed is almost 4 times faster than the solids-cape printing. Great for printing large pieces making it more cost efficient. This material requires extra support to print.

Solidscape: Even though this material is more fragile it is great for casting especially platinum. Great for designs with engraving and letters. If you need a mold we can make a clear mold but once mold is made the wax is lost. With this material no need to build supports to print the design.

Question 3

What types of molds are available?

Accepted Answer

Blue Mold
Shrinkage: 3-8%
Shelf-life: 10+ years
Only metal models can be molded
Rubber
Shrinkage: 10-15%
Shelf-life: 20+ years
Only metal models can be molded
Silicone
Shrinkage: None
Shelf-life: 2-3 years
Metal and resin models can be molded
Clear
Shrinkage: None
Shelf-life: 2-3 years
Metal and solidscape models can be molded

Question 4

How long do large orders take?

Accepted Answer

Orders under 1,000 pieces: Many orders are completed in under one week
Orders over 1,000 pieces: Please allow at least one to two weeks

Question 5

What files are accepted on the Quick File Upload?

Accepted Answer

For our Quick File Upload, we can accept 3DM files, SCL files, and STL files. (link to file upload). To ensure the order has been processed, please ensure you have received a confirmation email (email will be sent from print.dmjcating@gmail.com)

Question 6

What types of metals do you cast?

Accepted Answer

Golds: 
   10 karat white, yellow and pink gold
   14 karat white, yellow, pink & green gold
   18 karat white, yellow, pink, green, Palladium(nickel-free) & Tiffany Yellow gold
   22 karat yellow gold
   24 karat fine gold
Platinum & Palladium
Silvers: 
   Sterling & Silver-platinum
Non-precious metals: 
   Brass, Bronze, White and Yellow Alloy

Question 7

How much will my item weigh after my casting?

Accepted Answer

There is no definite way to know the exact weight of your casting beforehand, but we do have a metal calculator that you can estimate this.

Jewelry Casting

FAQ

Frequently asked questions